How does it work?
We will give you a $5 gift certificate for every $50 of shipped merchandise EACH month! Earn up to 10% back when you shop with us!
A threshold of $50 must be reached in order to be eligible for awards and subtotals will not be rounded up. A $5 gift certificate is awarded for every $50 spent. At the end of EACH month, awards will be issued in the form of gift certificates and emailed to the address on file. Shipping and sales tax do not count toward awards. Gift certificates are valid for 120 days after the issue date. Gift certificates will not be visible in your customer account online. In order to receive your gift certificate, a valid email address MUST be provided. Without an active email address, Tales of Wonder will be unable to issue your gift certificates and you will be unable to participate in the program. The total value of all gift certificates used during the month will be subtracted from the total value of items shipped during the month.
What purchases are eligible?
All purchases through talesofwonder.com are eligible for rewards. Purchases through conventions, eBay, or other sales channels are not eligible. Shipping and tax do not count toward rewards. Only merchandise shipped during the month count toward awards, advance orders count when they ship. The total value of all gift certificates used during the month will be subtracted from the total value of items shipped during the month.
How do I use my gift certificate?
Gift certificates are redeemable immediately. When you receive the email with your gift certificate code, simply go to Tales of Wonder and place a new order! At checkout, enter the certificate code in the gift certificate box. This will automatically apply the amount of the gift certificate to your order. Gift certificates apply only to NEW orders; previously placed orders are not eligible. To redeem your gift certificate you MUST have the code that was supplied in the email. If you have lost that code please contact us via email with the name and email address on your account and we will re-send the certificate code to you.
Gift certificates can be used with any items on our website, including shipping and tax. Multiple gift certificates can be used on the same order.
What if my gift certificate does not work?
Please check to make sure the certificate has not expired -- expired certificates cannot be re-activated for any reason. If your certificate is still active but is not applying to your order please email us at email@example.com and explain the nature of the problem -- we will be happy to look into it and will get back with you as soon as possible.
Want to keep track of your monthly progress? You can see a list of all the orders you have placed each month in you customer account -- simply log in here and click on the "My Account" tab and a list of your recent orders will be available. All orders shipped between the first and the last day of a month apply toward your monthly award. If you have any questions about this please email us at firstname.lastname@example.org and we will be happy to look into it.
Tales of Wonder reserves the right to revoke any and all gift certificates for any reason. Customer history, returned items, and overdue balances can be used to determine if awards should be revoked or adjusted. Any orders that are returned to us for reasons OTHER than damage in transit, will be deducted from the next month's order subtotal if the returned order was part of the subtotal used to determine the previous month's award or exisiting reward certificates may be reduced or cancelled. Customers without a valid e-mail address cannot participate in the program; upon updating your email address you will be eligible for awards. Awards will not be back-issued. Order subtotals are determined only on orders that were paid and shipped within the month - partial shipments will count for the month the items were shipped in. No cash value.